OUR SENIOR STAFF
It all starts with an incredible staff dedicated to the work product and the customers that we serve.
JEFF BERG
President, Computer Troubleshooters of Las Vegas
To describe Jeff Berg, people often use the following three words and phrases: Integrity. Charisma. Born Entrepreneur. As president of Computer Troubleshooters of Las Vegas, a local IT services company, Berg brings these terms to life every day, leading one of the fastest growing computer repair and technology companies in the U.S.
While Berg is now a leader in the field of computer technology, he spent most of his career building a highly successful property and casualty insurance brokerage in New City, New York. He retired from that business in 2007 and began managing personal investments. During his more than 35 years in business, Berg always dabbled in technology, attending a Computer Studies program for two years at Columbia University and pioneering new ways of using technology to build his insurance practice. In 2009, after retiring and moving to Las Vegas, Berg followed his lifelong passion of a second career in the field of computer sciences. He bought the local franchise of Computer Troubleshooters and in just two short years, has become recognized nationwide as a rising star in the company, quickly leading the franchise to become the go-to computer technology and repair company in the Las Vegas valley.
As president of Computer Troubleshooters, Berg is responsible for sales, administration, technical services, employee management and training. But above all else, his focus is on the customer, over delivering on his promises to keep their businesses “trouble free,” and doing so at a very competitive cost.
But don’t get the impression that Berg is just a business leader. Always giving back to the community, Berg is an active member of the Las Vegas Rotary, participating in fundraising and charitable activities including “Santa Clothes,” where he and his fellow Rotarians shop with more than 300 underprivileged youth to provide clothing they can pick out for themselves. He is also part of the 25 Club for the Rotary and helped to raise more than $20,000 and distribute more than 200,000 cans of food this past year. The company is also an active member in the Las Vegas Chamber of Commerce and the Technology Business Alliance of Nevada.
Berg’s ability to communicate as an effective leader may stem from his upbringing. Berg was born in the Bronx, New York and worked his way through college at Boston University and the State University of New York at New Paltz. It’s the New York upbringing that has molded him into a no-nonsense business leader who stops at nothing to help his company, his employees and his customers succeed.
Berg and his wife, Penny, live in the Queensridge community of Las Vegas.
NICK ELLIS
Senior Network Engineer, Computer Troubleshooters of Las Vegas
Don’t call Nick Ellis a geek. While he’s proud to be one of the most successful computer technicians in the southwest, he’s highly educated in business and computer sciences and serves as senior network engineer for one of the fastest growing computer IT companies in the U.S., Computer Troubleshooters of Las Vegas.
Ellis always knew he wanted to work around computers and help large corporations and small businesses find solutions to their technology issues. He officially began his career in Florida with Comp USA, Complete Business Solutions. He then took a job as an instructor in information technology at Fastrax Corporation, where he continues to advise them on their IT curriculum. With those companies and others, he served as certified systems and network technician, certified IT instructor and desktop support specialist. His experience working on corporate level support for 100-200 user environments gave him the skill set to work with large systems, in addition to understanding the complexities of the 1-20 user environments and small business servers.
While receiving a formal degree at Palm Beach Community College, most of Ellis’ experience has been on the job training. He is highly certified in the computer field on both MAC’s and PC’s. He is a Microsoft Certified Professional, Microsoft Certified Systems Engineer, Microsoft Certified Technology Specialist, Microsoft Small Business Server Certified Specialist and Comp TIA, Network+, A+ Certified Technician and Security+. He recently received his Cisco Certified Network Associate designation (CCNA) and is working towards a Cisco Certified Network Engineer (CCNE) designation. Nick is also an expert in Macintosh computers, starting in 2005 when his martial arts instructor purchased one. Nick became his source for technical support and went on to purchase a Macbook Pro himself.
With Computer Troubleshooters of Las Vegas, Ellis builds new servers and monitors and supports the company’s managed services division. He and his team provide both onsite and remote support to their customers, in addition to ongoing repairs to both small business and residential customers.
Nick works with Hyper V and ESXi and had several of the company’s servers virtualized using these technologies.
Nick is proud of his 20 years in the martial arts. He says it helps him deal with the stresses and challenges in the IT industry.
